General Provisions

This intermediary platform only provides apartment information display and reservation docking services, and does not participate in the signing and performance of the lease. The rights and obligations related to the lease, the cancellation process and the division of responsibilities are determined by Student Castle Apartments and the tenant in accordance with the official cancellation policy and the formal lease. This platform does not assume any legal liability for the performance of the lease and the cancellation results.

Full description of the student cancellation policy

I. Basic rules for orders with both parties' counter-signatures completed

After the order is counter-signed by both parties, it has legal binding force and there is no free and liability-free cancellation right. Only in special circumstances specified in the policy can an application for解约 be made.

Conventional subletting early解约scheme

1. The main responsibility for finding a substitute tenant lies with the tenant. The apartment can only assist as appropriate and cannot guarantee that a suitable successor can be found;
2. Only when a qualified substitute tenant has signed the contract, paid the rent in full and actually moved in, will the remaining prepaid rent be refunded after deducting the non-refundable fees;
3. If the remaining lease term is less than 12 weeks, the apartment has the right to refuse to accept the substitute tenant and it is impossible to解约early through subletting.

II. Three types of exemption cancellation situations where the prepaid rent can be fully refunded

1. Visa rejection (No Visa)

Applicable premise: The student visa to the UK is rejected and the start date of the lease is no more than 30 days from the date of the visa rejection result;

Material requirements: Submit the documents within 48 hours after receiving the official rejection letter;

Benefit: If the materials are submitted on time and comply with the regulations and pass the review, all prepaid rent will be fully refunded.

2. Failure to obtain university admission (No University Place)

Applicable premise: The grades do not meet the standard and the applicant is not admitted to the target university;

Material requirements: Submit the rejection letter from the university / proof of failing to meet the grades within 48 hours;

Benefit: If the materials are submitted on time and comply with the regulations and pass the review, all prepaid rent will be fully refunded.

3. Suspension or withdrawal from university due to illness (Withdrawal from University)

In accordance with the ANUK industry guidelines, early解约without penalty is possible due to a medical withdrawal certificate issued by the school;

Operation process: First contact the property manager to confirm that you meet the qualifications, and then submit the official medical withdrawal certificate from the school after passing the review to handle the解约.

III. Cancellation deduction rules for only paying the prepaid rent and not completing the full signing process

If the room is selected and the prepaid rent is paid, but the entire signing process is not completed and then cancelled:

The non-refundable amount takes the lower value of the following two: ① all the prepaid rent paid ② one week's rent.

For example: If the prepaid rent is less than one week's rent, the full amount will not be refunded; if the prepaid rent is higher than one week's rent, only one week's rent will be deducted and the remaining amount will be refunded.

IV. Exclusive legal provisions for properties in the England region

1. All Student Castle apartments in England are compliant purpose-built student accommodation (PBSA) and have been registered with the official certification agency, and are subject to the exemption provisions of the Tenant Rights Act;
2. The apartment can normally issue a fixed-term lease that matches the entire academic year;
3. The legal right of the tenant to解约unilaterally in advance stipulated in the act does not apply to the lease of this apartment. All residents must fully perform all the contract obligations for the entire fixed lease term and cannot退租early just by giving notice.