Booking Process
  • What’s the difference between Purpose-Built Student Accommodation (PBSA) and university managed accommodations?
  • Can non-students book accommodation?
  • How many people can stay in one room?
  • Can I live with my friends?
  • Can I view the room before booking?
Fees & Payment
  • Do I need to pay a service fee when booking through this platform?
  • How much is the deposit? Is it refundable?
  • Does the rent include utilities bills? What’s covered? Any limits?
  • When and how do I pay rent?
Cancellation & Subletting
  • Can I cancel after booking?
  • What if my visa or university offer is rejected? Can I get my deposit back?
  • Can I change rooms after moving in?
  • Can I sublet my room after moving in?
Move-In
  • Can I move in earlier than my agreement/contract start date?
  • Can I move in at night?
  • Can I have friends or family stay over?
  • Are pets allowed?
  • Can I smoke inside the accommodation?

FAQs

What’s the difference between Purpose-Built Student Accommodation (PBSA) and university managed accommodations?

The main difference is that university managed accommodations are allocated by the university accommodation office. Booking usually requires an offer and contacting the office by email, and dorms are typically reserved for first-year students. PBSAs on the other hand are more flexible, can be booked even without an offer. You can choose your own room and receive instant booking confirmation.