CODE Fairfax Street · Coventry

Cancellation Policy

Your Right to Cancel - If you wish to cancel your reservation for a CODE apartment, you need to send an email in writing tocoventry@codestudents.co.ukorleicester@codestudents.co.uk within 7 days from the date of reservation. After the 7-day periodor once you have accepted the online tenancy agreementthere will be no further 'cancellation period' and CODE Students will retain your refundable deposit. If you fail to provide the necessary correct information and CODE Students cancels your reservation as a result, your refundable deposit will also not be refunded.

If you have reserved a'renewal' room (i.e., reserved the same room for the next academic year), if you later choose to cancel the reservation, we will retain your refundable deposit. If payment has not been made at the time of cancellation, the relevant fees will need to be paid in accordance with our early termination process.

If you have accepted the tenancy agreement, you have entered into a legally binding agreement and the rent payment stipulated in the tenancy agreement will still be your legal responsibility.

If you wish to cancel the reservation, we will do our best to minimize any losses that you (our customer) may suffer by promoting the room you have chosen to other potential customers. We reserve the right to determine the manner and timing of promoting your room and may give priority to promoting unsold rooms. You will still be required to pay the full rent as specified in your contract until a new tenant is found, the new tenant signs the relevant contract and pays the required款项 under the contract. CODE

Students will do their best to keep you informed of any potential new tenants and notify you in writing after the new tenant signs the contract, thereby exempting you from the legal liability to pay any outstanding款项 under the signed contract. However, we cannot guarantee that this will be done and CODE will not be liable if this is not achieved.

In addition, once a tenant has accepted the tenancy agreement, if the tenant cancels the reservation or fails to provide the necessary correct information required to continue the reservation
resulting in CODE Students canceling the reservation, we will charge an early
termination fee: a) One week's rent (before April 24, 2026)

or b) £400 (on or after April 24, 2026).

CODE Students reserves the right to withhold part or all of the £400 rental deposit to cover the cancellation costs.

Consumers' Right to Cancel

The cancellation period is 7 days from the date of reservation, provided that the consumer has received the necessary written information on or before the date of contract conclusion.When providing the details of the guarantor, please ensure that they are homeowners in England (including the Isle of Wight or the Isle of Man), Wales or the Channel Islands.otherwiseyouwill lose the right to a refund as you will still be responsible for complying with the tenancy conditions before the reservation.