Thornville Court · Leeds

Almero Student Cancellation Policy

Canceling a reservation before check-in

Once you have completed the reservation and both the tenant and Almero Student have signed the lease agreement, the contract is legally binding.There is no cooling-off period.Please note that the lease agreement is legally binding once signed, even if you have not collected the keys. Even if you decide not to move in, you are still responsible for the rent of the property. Cancellation may only be considered for one of the following reasons:

If your university admission is revoked

If you are a future first-year undergraduate student and the admission offer from your preferred university or higher education institution is revoked, you may be eligible to cancel the contract.

• To apply for contract cancellation, you must provide the following proof: a written rejection letter from your chosen university/higher education institution or UCAS; or a screenshot of your UCAS status confirming that you have not achieved the required grades; or a copy of the proof of being admitted to a new university through UCAS adjustment.
• These documents must be sent by email to the email address of your apartment within 7 calendar days from the date of grade release.
• After receiving the proof, the property manager will review and verify the documents. Once approved, your contract will be cancelled and any prepaid rent paid will be refunded to you.
• If the documents provided do not meet the requirements, the property manager will ask you to provide alternative documents. If you fail to provide the required documents, your cancellation request will be rejected and you will be liable for the full rent.
• Please note that this clause only applies to first-year students.
• Graduate students

If you are a future graduate student and the admission offer from your preferred university or higher education institution is revoked, you may be eligible to cancel the contract.

• To apply for contract cancellation, you must provide the following proof: a written rejection letter from your chosen university/higher education institution or UCAS; or a screenshot of your UCAS status confirming that you have not achieved the required grades; or a copy of the proof of being admitted to a new university through UCAS adjustment.
• These documents must be sent by email to the email address of your apartment within 7 calendar days from the date of grade release.
• After receiving the proof, the property manager will review and verify the documents. Once approved, your contract will be cancelled and any prepaid rent paid will be refunded to you.
• If the documents provided do not meet the requirements, the property manager will ask you to provide alternative documents. If you fail to provide the required documents, your cancellation request will be rejected and you will be liable for the full rent.
• Please note that this clause only applies to graduate students.
• If your visa application is not approved

If your visa application to study in the UK is not approved, you may be eligible to cancel the contract. To apply for contract cancellation, you must provide the following proof: an official letter or email confirming the visa rejection; an email or letter from your university or higher education institution confirming that you will no longer study due to the visa application rejection.

• These documents must be sent by email to the email address of your apartment within 7 calendar days from the date of visa application rejection.
• After receiving the proof, the property manager will review and verify the documents. Once approved, your contract will be cancelled and any prepaid rent paid will be refunded to you.
• If the documents provided do not meet the requirements, the property manager will ask you to provide alternative documents. If you fail to provide the required documents, your cancellation request will be rejected and you will be liable for the full rent.
• Canceling a reservation after check-in

From May 1, 2026, the way you apply for cancellation will change. Your cancellation request will depend on the type of contract you have signed.

If you are unsure which type of agreement you have signed, please consult your property team and they will confirm for you.If you hold an Assured Periodic Tenancy (APT)(Applies to students who signed the contract before May 1, 2026 (unless otherwise notified), and all students living on Welton Road)

At any time after the start of the contract, you can apply to cancel the agreement by giving at least two calendar months' written notice.

If you plan to give notice, please note that the date you plan to move out must fall on the end date of the lease term.
The notice must be sent by email to the relevant apartment email address and not less than two calendar months before the date you plan to move out.

• Your cancellation request has not been approved until you receive written confirmation from the property manager.
• After your request is approved, the property manager will calculate any outstanding rent or refundable amount and notify you in writing.
• If you hold a Common Law Tenancy (CLT)
• (Applies to all students who signed the contract after May 1, 2026, except for students living on Welton Road)
• You can apply to cancel the contract by giving at least four weeks' notice if any of the following applies:

You have withdrawn from the university or higher education institution and are no longer studying
You have been expelled from the university or higher education institution

You have been absent from classes for more than 60 days due to illness and have reached an agreement with your institution to suspend your studiesIf you wish to give notice for any of the above reasons, you must:Give at least four weeks' written notice to the relevant apartment email address

• Indicate the date you plan to move out in the notice
• Provide proof of your non-student status or suspension of studies due to illness, usually a confirmation letter from your university or higher education institution
• Move out of your accommodation on or before the date indicated in the notice

Please note that your cancellation request has not been approved until you receive written confirmation from the property manager.

• After your request is approved, the property manager will calculate any outstanding rent or refundable amount and notify you in writing.
• Finding a replacement tenant for the lease
• If your cancellation request does not fall into any of the above situations but you still wish to move out, you are still responsible for the contract. In this case, you have two options:
• You can move out of the property but continue to pay the rent until the end of the contract.

You can find a replacement tenant to take over the remaining term of the contract.

To find a replacement tenant, you must advertise the room yourself and inform the property team that you are looking for someone to take over the contract. You must ensure that any replacement tenant you find:

Is a full-time student studying in the UK

Is willing to take over the remaining term of your contract until the end date

• Once you have found a replacement tenant who meets the above criteria, you must notify the property team and provide the contact details of the new tenant. The property team will arrange a sublease contract for the new tenant, which both you and the new tenant need to sign.
• The new student will undergo a regular lease review (visa, student status, etc.). If the replacement tenant you find does not meet the criteria, the property team will notify you.

Once the agreement is signed, you will be released from your lease agreement from the start date of the new tenant's agreement.

• 是在英国学习的全日制学生
• 愿意接手您合同的剩余期限直至结束日期

一旦您找到符合上述标准的替代租客，您必须通知物业团队并提供新租客的联系方式。物业团队将为新租客安排转租合同，您和新租客均需签署。

新学生将接受常规租约审核（签证、学生身份等），如您找到的替代租客不符合标准，物业团队将通知您。

一旦协议签署，您将从新租客协议开始之日起解除您的租赁协议。