Mezzino Cancellation and Early Termination Policy

1. Definitions

In this agreement:
•The “tenant”refers to the individual who signs this tenancy agreement.
•The “landlord/operator”refers to the accommodation provider or its management agent.
•The “lease start date”refers to the start date specified in the tenancy agreement.
•The “cooling-off period”refers to the period defined in Clause 2.
•The “alternative tenant”refers to a person approved by the landlord/operator to take over the tenancy.

2. Cooling-Off Period

2.1 The tenant may cancel this agreement within 7 calendar days (the “cooling-off period”) after accepting this agreement by giving written notice to the landlord.2.2 The cancellation under Clause 2.1 is only effective if:• The lease start date has not arrived; and

• The tenant has not moved into the accommodation.
2.3 In the case of receiving a valid notice within the cooling-off period:
• All rent and deposit payments will be refunded in full;

• The landlord reserves the right to retain any permitted booking fee or management fee in accordance with applicable laws.
2.4 If the lease start date falls within the cooling-off period, the cooling-off period shall end on the earlier of:
• The expiration of the 7-day period; or

• The lease start date.
3. Cancellation before the Lease Start Date (After the Cooling-Off Period)
3.1 After the expiration of the cooling-off period, the tenant shall remain liable for the tenancy unless terminated in accordance with these terms.

3.2 The tenant may request to terminate this agreement if:

• The tenant or the landlord finds a suitable alternative tenant;

• The alternative tenant signs a new tenancy agreement acceptable to the landlord; and
• The tenant has paid all amounts due under this agreement up to the substitution date.
• The landlord has the absolute discretion to accept or reject the proposed alternative tenant.
3.3 The landlord may charge a reasonable management fee or remarketing fee to the extent permitted by law.
3.4 The tenant's liability shall terminate from the date the alternative tenant's agreement commences.

4. Cancellation after the Lease Start Date

4.1 Once the tenancy has started, the tenant shall be liable for the full contract rent unless terminated in accordance with these terms.

4.2 The tenant may request early termination if:

• A suitable alternative tenant is found and approved by the landlord;

• The alternative tenant signs a tenancy agreement; and
• The tenant has paid all outstanding rent and any permitted fees.
4.3 The tenant shall continue to be liable for the rent and all obligations under this agreement until the earlier of:
• The expiration of the tenancy term; or

• The start of the alternative tenant's tenancy.
4.4 The tenant shall pay the landlord a fee of £50.00 to cover the cost of preparing the room for the alternative tenant.
5. Termination due to Change in Student Status

5.1 The tenant may terminate this agreement by giving written notice if:• The tenant withdraws from, is expelled from, or is refused admission to their higher education institution; or• The tenant is absent from classes for more than 60 days due to illness and has reached an agreement with their institution to suspend their studies.

5.2 The following conditions apply:

• The tenant must give not less than four (4) weeks' written notice;
• The notice must state the intended move-out date;
• The tenant must provide reasonably satisfactory evidence (usually a written confirmation from the institution);• The tenant must move out of the accommodation on or before the stated move-out date.5.3 If the landlord discovers any defects in the notice or supporting evidence, the landlord shall:

• Notify the tenant as soon as reasonably practicable; and
• Provide the tenant with a reasonable opportunity to remedy the defects.5.4 After accepting the termination, the landlord may put the accommodation up for rent again.5.5 The tenant shall pay the landlord a fee of £50.00 to cover the cost of preparing the room for the alternative tenant.
6. No Enrollment, No Payment (Only applicable to first-year students. Please note that this clause is not applicable to all Mezzino locations)
6.1 The tenant may cancel this agreement before the lease start date if:
• The tenant has not received an offer of admission from their chosen higher education institution.

6.2 The tenant must provide:
• Written notice of cancellation; and
• Reasonable supporting evidence (including but not limited to a UCAS confirmation or a written rejection letter from the institution).

6.3 Once accepted, all rent and deposit payments will be refunded in full.

7. No Visa, No Payment (Only applicable to first-year students. Please note that this clause is not applicable to all Mezzino locations)7.1 The tenant may cancel this agreement before the lease start date if:• The tenant's application for a UK study visa has been refused.

7.2 The tenant must provide:

• Written notice; and
• Official documents confirming the visa refusal.

7.3 Once accepted, all rent and deposit payments will be refunded in full.
8. Death of the Tenant
8.1 If the tenant dies:

• This agreement shall terminate immediately upon giving written notice to the landlord;

• No further rent shall accrue from the date of death.

8.2 Any prepaid rent for the period after the date of death will be refunded to the tenant's estate.
9. Failure to Provide Possession of the Premises

9.1 The landlord shall take all reasonable and legal measures to ensure that the accommodation is available for use on the lease start date.
9.2 If the landlord is unable to provide possession of the vacant premises:
• The landlord shall take reasonable measures to mitigate any delay or hardship;

• Suitable alternative accommodation may be provided if available.

9.3 If there is no suitable alternative within a reasonable time, the tenant may terminate this agreement and will receive a full refund of all payments made.

10. General Terms
10.1 All notices under this policy must be in writing.
10.2 The landlord reserves the right to require reasonable evidence to support any cancellation request.

10.3 Any refunds due shall be processed within a reasonable period.

10.4 Any fees charged under this policy must comply with applicable laws, including but not limited to the Tenant Fees Act 2019.

11. Governing Law

11.1 This agreement is governed by the laws of England.
11.2 The parties acknowledge that housing and tenancy laws may vary in:
• Wales

• Scotland

• Northern Ireland / Republic of Ireland

11.3 If this agreement is used or relied upon in any of the above jurisdictions, the landlord is responsible for ensuring compliance with all applicable local laws and regulatory requirements, and this policy may need to be modified accordingly.
10.2 房东保留要求提供合理证据以支持任何取消请求的权利。
10.3 任何应退款项应在合理期限内处理。
10.4 本政策下收取的任何费用均须符合适用法律，包括但不限于《2019年租客费用法》。

11. 法律管辖

11.1 本协议受英格兰法律管辖。
11.2 双方确认，住房和租赁法律在以下地区可能有所不同：
• 威尔士
• 苏格兰
• 北爱尔兰 / 爱尔兰共和国
11.3 如本协议在上述任何司法管辖区使用或依赖，房东有责任确保遵守所有适用的当地法律和监管要求，本政策可能需要进行相应修改。