Southgate · Birmingham

(Note: This summary is compiled based on the official terms of the apartment. Please refer to your tenancy contract and the latest official instructions of the apartment for the specific details.)

I. Basic Requirements for Cancellation

1. All cancellation applications must besubmitted in writingand will only take effect after the apartment - side has received the written notice and all the required information.
2. The final decision on whether to refund, the refund amount, and related adjustments shall be determined by the apartment - side.

II. Group Booking Cancellation Rules

1. Cancellation applications are subject to the sole discretion of the apartment - side for approval, and there is no uniform standard.
2. All paid accommodation fees arenon - refundableexcept when the apartment - side issues a written exception confirmation.

III. No - liability Cancellation within the Cooling - off Period for Single Room Bookings

Tenants can cancel their bookings without liability within the cooling - off period as agreed in the agreement. The paid amount will be fully refunded, and the agreement fees will not be transferred. The specific division of the cooling - off period is as follows:

1. If the booking time is more than 19 weeks away from the effective date of the agreement:It can be cancelled in writing within 7 days after receiving the booking confirmation notice.If the booking time is less than 19 weeks away from the effective date of the agreement:It can be cancelled in writing within 48 hours after receiving the booking confirmation notice.IV. Cancellation / Termination Rules after the Agreement Takes Effect
2. 1. Conventional Termination Restrictions:After the agreement takes effect, the tenant has no right to unilaterally terminate the agreement and needs to find a qualified replacement tenant on their own. Otherwise, they still need to bearall contract rentuntil the end of the lease term.2. When a replacement tenant is successfully found:

The tenant will be released from the original agreement liability from the effective date of the new tenant's agreement and needs to pay a £50 agreement transfer fee

1. (deducted from the paid amount).The tenant will lose all discount rights at the time of booking, and the refund amount will be calculated based on the full - rate rent.If the apartment - side entrusts an intermediary to find a replacement tenant, the tenant needs to bear the intermediary commission, and the refund will still be calculated based on the full - rate rent.3. No - liability Termination Situations: (NVNP/NPNP Policy)
2. If the tenant cannot enter the UK due to a visa refusal or cannot enroll in university due to a university application rejection, they can terminate the agreement without liability.They need to submit a written cancellation application and relevant supporting documents to the apartment - side within 3 days after receiving the visa refusal / enrollment rejection result.

The tenant goes bankrupt and cannot fulfill the obligations related to the agreement.

五、公寓方主动解约规则

租客出现以下情形，公寓方可提前14 天书面通知解约，且不退还任何已支付款项：

1. 租金或其他应缴费用到期未付；
2. 严重违反协议条款，或存在多次轻微违约行为；
3. 通过虚假陈述获得住宿预订资格；
4. 租客破产，无法履行协议相关义务。