Broadgate Park · Nottingham

I. Free Cancellation Rules during the Cooling-off Period

Only students who sign the agreement online self-service enjoy the cooling-off period rights and interests. There is no cooling-off period for on-site signing by the on-site staff.

1. Cooling-off period duration: Starting from the next day of clicking to agree to the agreement, a total of 7 working days.
2. Cancellation requirements: A written cancellation application needs to be sent to the apartment email in the form of an email within the cooling-off period.
3. Circumstances for the invalidation of rights and interests: If the apartment has started to provide accommodation-related services, or the student checks in during the cooling-off period, the cooling-off period rights and interests will be immediately invalidated, and a full refund cannot be obtained.
4. Refund standard: If all the requirements for cancellation during the cooling-off period are met, all the paid deposits, rents, and other payments will be refunded in full by the original route.

II. Cancellation before Check-in (Cooling-off Period has Ended)

After the cooling-off period ends, if the student gives up the reservation for personal reasons, there is no automatic full refund policy. This agreement does not set exemption refund clauses for non-admission, visa rejection, etc. If an alternative occupant recognized by the apartment cannot be found, all the paid fees will not be refunded.

III. Actively Apply for Early Termination during the Lease Term

The full rent for the entire lease cycle needs to be borne. Only by completely completing all the following processes can the rent for the remaining period be waived:

1. Submit an early check-out application to the apartment in the form of a written email;
2. Settle all outstanding rents, miscellaneous fees, compensation, and all other arrears under your name;
3. Pay a £50 contract change administrative fee;
4. Find an alternative occupant who meets the apartment standards on your own, and this person needs to pass the apartment's review. The apartment has the full review decision-making power and has the right to reject inappropriate candidates; current residents of this apartment cannot be used as alternative occupants, and there should be no cohabitation of undergraduates and postgraduates or a serious imbalance in the male-female ratio in a shared apartment.
5. It is prohibited to privately hand over keys or sublease without permission. If someone is allowed to move in without going through the official process, the full lease term rent still needs to be borne, and an additional £50 administrative fee will be generated.

Refund and Deposit Settlement Instructions

1. After the substitute tenant signs the contract and pays the full amount, the apartment will refund the prepaid rent after the corresponding vacant period within 28 working days;
2. When settling the deposit, a £50 administrative fee, additional cleaning fees for the house, repair costs for damaged items, compensation for lost items, and other related fees will be deducted, and the remaining amount will be returned to the student.
3. If a substitute tenant who passes the review cannot be found, the student must pay the full rent for the entire contract period until the lease expires.

Room Transfer Related Rules

If a student applies to change a room within the apartment and the application is approved, a £50 administrative fee also needs to be paid.

IV. The Apartment Party has the Right to Unilaterally Terminate the Contract (Student Breach of Contract Circumstances)

If the student commits any of the following violations, the apartment can unilaterally terminate the accommodation agreement and take back the room. The student still needs to pay off the full rent for the entire lease term and bear the litigation costs and related recovery costs incurred by the apartment:

1. Chronically拖欠租金、各类应缴费用；
2. Possess controlled or prohibited drugs, and the behavior of oneself or visitors causes serious potential harm to the personal safety of oneself, other residents, and staff;
3. Continuously make noise, harass others, and repeatedly violate the apartment accommodation management regulations;
4. Secretly accommodate outsiders or sublease the room without permission;
5. No longer hold a full-time on-campus student status, or the student status verification fails;
6. Serious safety violations such as the illegal use of prohibited electrical appliances, damage to fire-fighting equipment, and illegal smoking.

V. The Apartment Party has No Liability for Termination for Reasons within Its Control

1. Before check-in, if the apartment cannot provide an alternative room of the same standard, the student can submit a written application to cancel the contract, and all the paid fees will be refunded in full;
2. During the lease period, if the room cannot be occupied due to reasons not attributable to the student and the apartment has no matching alternative housing, both parties can terminate the contract without liability, and the student does not need to bear the remaining rent.

VI. General Standards for Deduction of the Check-out Deposit

Regardless of the form of contract termination, after the apartment checks the house upon check-out, it has the right to deduct the following reasonable expenses from the deposit:

1. A £50 administrative fee for subleasing or changing rooms;
2. Maintenance and renovation costs for the house and furniture that exceed normal natural wear and tear;
3. Deep cleaning of the room and shared cleaning costs for public areas;
4. Compensation for lost or damaged keys, access cards, and furniture items;
5. Unsettled rents and various miscellaneous fees during the lease term.